Factors influencing student learning outcomes and Satisfaction: A case study approach

Authors

  • Najwa AL-Harsoosi University of Nizwa
  • Yuzah AL-Harsoosi University of Nizwa
  • Mohammed Muneerali Thottoli University of Nizwa

DOI:

https://doi.org/10.56916/ejip.v3i2.576

Keywords:

Learning outcomes, Satisfaction, educational quality, support resource quality, students, Oman

Abstract

Purpose: Learning outcomes play a critical role when evaluating educational programs' success and educational institutions' responsibility to deliver high-quality instruction. Educational institutions may consider improvements to fulfill the requirements of students better and enhance their emotional elements to increase interest in learning by identifying areas of strength and weakness through student learning outcomes and satisfaction evaluations. Hence, the study examines the factors for assessing student learning outcomes and Satisfaction. Methodology: A quantitative research method was utilized in this study, and 180 sample data was collected. This study employed a quantitative research design, collecting 180 sample data from students at the College of Economics, Management, and Information Systems, University of Nizwa, Oman. SEM-PLS software has been used to analyze the collected data. Findings: According to the study, educational quality (EQ) significantly impacted students' Satisfaction (SS) but not learning outcomes. There was no discernible impact of student involvement on learning outcomes or Satisfaction. Similarly, support resource quality (SRQ) does not significantly affect student learning outcomes. However, SRQ has a substantial effect on students' Satisfaction. Thus, high-quality education indicates that enhancing the learning environment should be a top priority for educational institutions. For students, self-regulated learning and metacognition are essential. Educators should constantly update and improve the curriculum to incorporate cutting-edge teaching techniques and current pedagogical trends.

References

Afifah, S., Mudzakir, A., & Nandiyanto, A. B. D. (2022). How to calculate paired sample t-test using SPSS software: From step-by-step processing for users to the practical examples in the analysis of the effect of application anti-fire bamboo teaching materials on student learning outcomes. Indonesian Journal of Teaching in Science, 2(1), 81-92.

Al Mulhem, A. (2020). Investigating the effects of quality and organizational factors on university students' Satisfaction with e-learning system quality. Cogent Education, 7(1), 1787004. https://doi.org/10.1080/2331186X.2020.1787004

Butt, B. Z., & Ur Rehman, K. (2010). A study examining the student's Satisfaction in higher education. Procedia-Social and Behavioral Sciences, 2(2), 5446-5450. https://doi.org/10.1016/j.sbspro.2010.03.888

Darawong, C., & Widayati, A. (2022). Improving student satisfaction and learning outcomes with service quality of online courses: evidence from Thai and Indonesian higher education institutions. Journal of Applied Research in Higher Education, 14(4), 1245-1259. https://doi.org/10.1108/JARHE-02-2021-0074

Doo, M. Y., & Bonk, C. J. (2021). Cognitive instrumental processes of flipped learners: Effects of relevance for learning, quality of learning outcomes, and result in demonstrability. Journal of Educational Computing Research, 59(6), 1093-1113. https://doi.org/10.1177/07356331219891

Duque, L. C., & Weeks, J. R. (2010). Towards a model and methodology for assessing student learning outcomes and Satisfaction. Quality assurance in education, 18(2), 84-105. https://doi.org/10.1108/09684881011035321

Ernawati, M. D. W., Sudarmin, S., Asrial, A., Haryanto, H., Sanova, A., Kurniawan, D. A., & Azzahra, M. Z. (2022). The Influence of Student Interest on Student Learning Outcomes in Science Subjects. Jurnal Pendidikan Sains Indonesia (Indonesian Journal of Science Education), 10(4), 849-861. DOI: https://doi.org/10.24815/jpsi.v10i4.25306

Fomba, B. K., Talla, D. N. D. F., & Ningaye, P. (2022). Institutional quality and education quality in developing countries: Effects and transmission channels. Journal of the Knowledge Economy, 1-30. https://doi.org/10.1007/s13132-021-00869-9

Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error: Algebra and statistics. https://doi.org/10.1177/002224378101800313

Henseler, J., Ringle, C.M. and Sarstedt, M. (2015), "A New Criterion for Assessing Discriminant Validity in Variance-based Structural Equation Modeling", Journal of the Academy of Marketing Science, Vol. 43, pp. 115-135. https://doi.org/10.1007/s11747-014-0403-8

Kanwar, A., & Sanjeeva, M. (2022). Student satisfaction survey: a key for quality improvement in the higher education institution. Journal of Innovation and Entrepreneurship, 11(1), 10. https://doi.org/10.1186/s13731-022-00196-6

Limna, P., Siripipatthanakul, S., Phayaphrom, B., & Siripipattanakul, S. (2022). The relationship between twenty-first-century learning model (4Cs), student satisfaction and student performance-effectiveness. International Journal of Behavioral Analytics, 2(1), 1-18. https://ssrn.com/abstract=4011953

Liu, Y., Zhao, L., & Su, Y. S. (2022). The impact of teacher competence in online teaching on perceived online learning outcomes during the COVID-19 outbreak: A moderated-mediation model of teacher resilience and age. International Journal of Environmental Research and Public Health, 19(10), 6282. 10.3390/ijerph19106282

Memon, M. Q., Lu, Y., Memon, A. R., Memon, A., Munshi, P., & Shah, S. F. A. (2022). Does the impact of technology sustain students' Satisfaction, academic and functional performance: an analysis via interactive and self-regulated learning? Sustainability, 14(12), 7226. 10.3390/su14127226

Møller-Skau, M., & Lindstøl, F. (2022). Arts-based teaching and learning in teacher education:“Crystallising” student teachers' learning outcomes through a systematic literature review. Teaching and Teacher Education, 109, 103545. https://doi.org/10.1016/j.tate.2021.103545

Prifti, R. (2022). Self–efficacy and student satisfaction in the context of blended learning courses. Open Learning: The Journal of Open, Distance and e-Learning, 37(2), 111-125. https://doi.org/10.1080/02680513.2020.1755642

Salem, I. E., Alamir, A. A., Moosa, S., El-Maghraby, L., Alkathiri, N. A., & Elbaz, A. M. (2024). Examining different learning modes: A longitudinal study of business administration students’ performance. The International Journal of Management Education, 22(1), 100927. https://doi.org/10.1016/j.ijme.2023.100927

Taghizadeh, M., & Hajhosseini, F. (2021). Investigating a blended learning environment: Contribution of attitude, interaction, and quality of teaching to Satisfaction of graduate students of TEFL. The Asia-Pacific Education Researcher, 30, 459-469. https://doi.org/10.1007/s40299-020-00531-z

Thottoli, M. M. M., Islam, M. A., Ahamad, S., & Hassan, M. S. (2023), Does e-learning enhance accounting students employability skills? A qualitative study of university students in Oman, Business, Management and Economics Engineering, Volume 21 Issue 01. DOI: 10.5281/zenodo.7538588

Wahono, B., Lin, P. L., & Chang, C. Y. (2020). Evidence of STEM enactment effectiveness in Asian student learning outcomes. International Journal of STEM Education, 7, 1-18. https://doi.org/10.1186/s40594-020-00236-1

Wekerle, C., Daumiller, M., & Kollar, I. (2022). Using digital technology to promote higher education learning: The importance of different learning activities and their relations to learning outcomes. Journal of Research on Technology in Education, 54(1), 1-17. https://doi.org/10.1080/15391523.2020.1799455

Wong, W. H., & Chapman, E. (2022). Student satisfaction and interaction in higher education. Higher Education, 1-22. https://doi.org/10.1007/s10734-022-00874-0

Yang, X., & Kaiser, G. (2022). The impact of mathematics teachers’ professional competence on instructional quality and students’ mathematics learning outcomes. Current Opinion in Behavioral Sciences, 48, 101225. https://doi.org/10.1016/j.cobeha.2022.101225

Yu, X. F., Zhu, X. Y., Yuan, C. X., Wu, D. H., Zhao, Y. W., Yang, J. J., ... & Cai, D. F. (2022). Naoxintong capsule for secondary prevention of ischemic stroke: a multicenter, randomized, and placebo-controlled trial. Chinese Journal of Integrative Medicine, 28(12), 1063-1071. https://doi.org/10.1007/s11655-022-3586-8

Zhonggen, Y., Ying, Z., Zhichun, Y., & Wentao, C. (2019). Student satisfaction, learning outcomes, and cognitive loads with a mobile learning platform. Computer-assisted language learning, 32(4), 323-341. https://doi.org/10.1080/09588221.2018.1517093

Zhu, Y., Xu, Y., Wang, X., Yan, S., & Zhao, L. (2022). The selectivity and suitability of online learning resources as predictors of the effects of self-efficacy on teacher satisfaction during the COVID-19 lockdown. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.765832

Downloads

Published

2024-03-24

How to Cite

AL-Harsoosi, N. ., AL-Harsoosi, Y. ., & Thottoli, M. M. (2024). Factors influencing student learning outcomes and Satisfaction: A case study approach. Edukasiana: Jurnal Inovasi Pendidikan, 3(2), 156–168. https://doi.org/10.56916/ejip.v3i2.576

Issue

Section

Articles