Analisis Content Marketing Pada Tiktok Berdasarkan Persepsi Buyer
DOI:
https://doi.org/10.56916/jimab.v3i3.978Keywords:
content marketing, tiktok, buyer tiktokAbstract
This study aims to gather insights on buyer perceptions of content marketing on TikTok in order to improve content marketing strategies. The research method employed was quantitative research with a descriptive approach, involving 200 buyer respondents in the city of Bandung. The study focuses on TikTok marketing, with dimensions derived from various reviewed journals. A questionnaire was used as the research instrument, distributed to buyers through accidental sampling. Descriptive statistical analysis was conducted to analyze the data. The research findings indicate that TikTok marketing on content marketing is well-received, with the lowest value observed in the accuracy dimension and the highest value in the easy-to-find aspect. The three dimensions with the highest average value are ease of finding content marketing, collaboration with influencers, and the level of interest in TikTok content marketing. This research provides valuable input for the improvement of content marketing strategies on TikTok, benefiting TikTok shops and contributing to the development of content marketing in the field of digital marketing.
References
Agustin, N. (n.d.). PENGARUH INFLUENCER MARKETING DAN PERSEPSI HARGA TERHADAP MINAT BELI SKINCARE PADA TIKTOK SHOP. In KINERJA Jurnal Ekonomi dan Bisnis (Vol. 5, Issue 1).
Bigne, E., Chatzipanagiotou, K., & Ruiz, C. (2020). Pictorial content, sequence of conflicting online reviews and consumer decision-making: The stimulus-organism-response model revisited. Journal of Business Research, 115, 403–416. https://doi.org/10.1016/j.jbusres.2019.11.031
Bisnis, J., Pemasaran, D., Aziz, N., Adila, S.-F., & Madani, R.-F. (2022). PENGARUH CONTENT MARKETING DAN CONTENT REVIEW TERHADAP KEPUTUSAN PEMBELIAN PADA SHOPEE (Survey pengguna serum Somethinc). 12(2). www.farmalkes.kemkes.go.id,
Bryan, N., & Alvin, S. (2023). Harnessing TikTok’s Marketing Potential: A Case Study of @KUCA.OFFICIAL’s Communication Strategy in Inspiring Consumer Purchase Intentions. Indonesian Journal of Business Analytics, 3(5), 1443–1456. https://doi.org/10.55927/ijba.v3i5.5329
De Veirman, M., Hudders, L., & Nelson, M. R. (2019). What Is Influencer Marketing and How Does It Target Children? A Review and Direction for Future Research. In Frontiers in Psychology (Vol. 10). Frontiers Media S.A. https://doi.org/10.3389/fpsyg.2019.02685
Deng, K., Meng, C., & Zhao, Z. (2024). The Analysis of Content-type Short Video Platform TikToks Marketing Strategies in China. Advances in Economics, Management and Political Sciences, 84(1), 231–236. https://doi.org/10.54254/2754-1169/84/20240814
Diachuk, I., Britchenko, I., & Bezpartochnyi, M. (2019b). Content marketing model for leading web content management.
Dilys, M., Sarlauskiene, L., & Smitas, A. (2022). Analysis of the concept of content marketing. International Journal of Advanced and Applied Sciences, 9(5), 47–59. https://doi.org/10.21833/IJAAS.2022.05.006
Dwidienawati, D., Tjahjana, D., Abdinagoro, S. B., Gandasari, D., & Munawaroh. (2020). Customer review or influencer endorsement: which one influences purchase intention more? Heliyon, 6(11). https://doi.org/10.1016/j.heliyon.2020.e05543
Fan, L., Wang, Y., & Mou, J. (2024). Enjoy to read and enjoy to shop: An investigation on the impact of product information presentation on purchase intention in digital content marketing. Journal of Retailing and Consumer Services, 76. https://doi.org/10.1016/j.jretconser.2023.103594
Haenlein, M., Anadol, E., Farnsworth, T., Hugo, H., Hunichen, J., & Welte, D. (2020). Navigating the New Era of Influencer Marketing: How to be Successful on Instagram, TikTok, & Co. California Management Review, 63(1), 5–25. https://doi.org/10.1177/0008125620958166
Hamdan, O., Zhen, B. H., Alkharabsheh, M., & Ho Zhen, B. (2021a). The Impact of Content Marketing, Social Media Marketing and Online Convenience on Consumer Buying Decision Process (Vol. 1, Issue 1). https://journal.uib.ac.id/index.php/combines
Hamdan, O., Zhen, B. H., Alkharabsheh, M., & Ho Zhen, B. (2021b). The Impact of Content Marketing, Social Media Marketing and Online Convenience on Consumer Buying Decision Process (Vol. 1, Issue 1). https://journal.uib.ac.id/index.php/combines
Hana, K. F., & Miranti, A. R. (2021). The Impact of Online Consumer Reviews, E-Service Quality, and Content Marketing on Purchasing Decisions on the Shopee Seller Marketplace, with Islamic Business Ethics as a Moderation Variable. BISNIS : Jurnal Bisnis Dan Manajemen Islam, 9(2), 345. https://doi.org/10.21043/bisnis.v9i2.13477
Ho, J., Pang, C., & Choy, C. (2020). Content marketing capability building: a conceptual framework. Journal of Research in Interactive Marketing, 14(1), 133–151. https://doi.org/10.1108/JRIM-06-2018-0082
Izza, A. M., Ardiansyah, M. N., Barkah, F., & Romdonny, J. (2024). Attribution-ShareAlike 4.0 International (CC BY-SA 4.0) SYNERGISTIC EFFECTS OF CONTENT MARKETING AND INFLUENCERS MARKETING ON THE FORMATION OF BRAND AWARENESS AND PURCHASE INTEREST OF TIKTOK SHOP USERS (CIREBON CITY CASE STUDY). https://ijssr.ridwaninstitute.co.id/
Jentayu, & Monang, S. (2023). ANALISIS KOMUNIKASI INFLUENCER MARKETING DALAM PENGGUNAAN FITUR LIVE PADA APLIKASI TIKTOK. Jurnal Indonesia : Manajemen Informatika Dan Komunikasi, 4(3), 1163–1170. https://doi.org/10.35870/jimik.v4i3.343
Jutkowitz, A. (2014). The Content Marketing Revolution.
Kajtazi, K., & Zeqiri, J. (2020). The effect of e-WOM and content marketing on customers’ purchase intention. In Int. J. Islamic Marketing and Branding (Vol. 5, Issue 2).
Karr, D. (2016). How To Map Your Content To Unpredictable Customer Journeys. Meltwater Outside Insight . Meltwater.
Khalishan, F. R., & Hermina, N. (n.d.). Pengaruh Content Marketing dan Price Discount terhadap Keputusan Pembelian (Studi pada Pengguna Aplikasi Tokopedia di Kota Bandung). http://Jiip.stkipyapisdompu.ac.id
Koiso-Kanttila, N. (2004). Digital Content Marketing: A Literature Synthesis. Journal of Marketing Management, 20(1–2), 45–65. https://doi.org/10.1362/026725704773041122
Kotler, P dan Amstrong , G. (2010). Principle Maketing (Edisi 13). United States Of America: Pearson.
Krisdanu, C. A., & Kiranastari Asoka Sumantri. (2023). TikTok sebagai Media Pemasaran Digital di Indonesia. JURNAL LENSA MUTIARA KOMUNIKASI, 7(2), 24–36. https://doi.org/10.51544/jlmk.v7i2.4173
Lopes, A. R., & Casais, B. (n.d.). Digital Content Marketing: Conceptual Review and Recommendations for Practitioners. https://www.researchgate.net/publication/357746605
Marlina, H., Rizan, M., Ferry Wibowo, S., & Author, C. (n.d.). The Influence of Live streaming, E-Promotions and Content Marketing on Repurchase Intentions with Customer Satisfaction as an Intervening Variable (Case Study on Local Brand Jiniso). 8, 2988–7615. https://doi.org/10.47353/ijema.v1i8.90
Milhinhos, Patricia. 2015. The Impact of Content Marketing On Attitudes and Purchase Intentions of Online Shoppers: The Case of Videos & Tutorials and User-Generated Content. Master’s Thesis. Rio de Janeiro: Escola Brasileira de Administracao Publica e de Empresas.
Mussa, M. (2023). The Impact of TikTok Influencers on TikTok Users’ Online Buying Decisions in Egypt. In The Academic Journal of Contemporary Commercial Research (Vol. 3, Issue 2).
Patel, N. (2015). Why SEO Is Actually All About Content Marketing. Retrieved from https://neilpatel.com/blog/seo-is-content-marketing/
Prasetya, M., & Susilo, D. (2022). The effect of content marketing on purchase intention through customer engagement as variable mediation. http://ejournal.unitomo.ac.id/index.php/jkp
Putri, M. K., & Dermawan, R. (2023). Influence of Content Marketing and Influencer Marketing on the Purchase Intention of Somethinc Products on TikTok Gen Z Users in Surabaya. Indonesian Journal of Business Analytics, 3(5), 1663–1672. https://doi.org/10.55927/ijba.v3i5.5437
Putri, N. A. (2024). The Effect of Shopee Live Content Marketing on Customer Retention with Customer Engagement as an Intervening Variable of Shopee Live Users on the Shopee Application in Padang City. 2(2), 785–796. https://doi.org/10.61722/jiem.v2i2.1041
Rahmawaty, R. (2024). PENGARUH ULASAN PELANGGAN, INFLUENCER, DAN HARGA TERHADAP KEPUTUSAN PEMBELIAN SERUM SOMETHINC PADA E-COMMERCE SHOPEE. In Journal of Young Entrepreneurs (Vol. 3, Issue 1). https://ejournal.upnvj.ac.id/index.php/jye
Rowley, J. (2008). Understanding digital content marketing. Journal of Marketing Management, 24(5–6), 517–540. https://doi.org/10.1362/026725708X325977
Said, S., Kamase, J., Ella, H., Rachman, A., & Dunggio, T. (n.d.). Big data and content marketing on purchase decisions online in Indonesia. AMERICAN JOURNAL OF ECONOMICS AND BUSINESS MANAGEMENT, 3(1), 2576–5973. https://doi.org/10.31150/ajebm.Vol3.Iss1.123
Schiffman dan Kanuk. 2008. Perilaku konsumen. Edisi 7. Jakarta: Indeks
Shadrina, R. N., & Sulistyanto, Y. (n.d.). ANALISIS PENGARUH CONTENT MARKETING, INFLUENCER, DAN MEDIA SOSIAL TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN (Studi pada Pengguna Instagram dan Tiktok di Kota Magelang). DIPONEGORO JOURNAL OF MANAGEMENT, 11(1). http://ejournal-s1.undip.ac.id/index.php/dbr
Sugiyono. (2010). Metode Penelitian Pendidikan Pendekatan Kuantitatif, kualitatif, dan R&D. Bandung: Alfabeta
Soraya, A., & Kartika, T. (2021). Analisis Fenomenologi Hashtag #tiktokdoyourmagic Terhadap Kesadaran Berbagi di Masyarakat. 5(2), 115–122. https://doi.org/10.30595/jssh
Vinerean, S. (2017). Content Marketing Strategy. Definition, Objectives and Tactics. Expert Journal of Marketing, 5(2), 92–98.
Wahab, Z., Fitrianto, E. M., & Hanafi, A. (2022). The Effect of Content Feeding on Electronic Word of Mouth (E-WOM)Activities Mediatedby Information Dissemination. Jurnal Manajemen Indonesia, 22(2). https://doi.org/10.25124/jmi.v22i2.3620
Wahid, R., Karjaluoto, H., Taiminen, K., & Asiati, D. I. (2023). Becoming TikTok Famous: Strategies for Global Brands to Engage Consumers in an Emerging Market. Journal of International Marketing, 31(1), 106–123. https://doi.org/10.1177/1069031X221129554
Wong, A., Rashad Yazdanifard, A., Wong An Kee, A., & Yazdanifard, R. (2015). The Review of Content Marketing as a New Trend in Marketing Practices. International Journal of Management, Accounting and Economics, 2(9). www.ijmae.com
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Heppy Agustiana Vidyastuti

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
An author who publishes in the Journal of Innovation in Management, Accounting and Business (JIMAB) agrees to the following terms:
- Author retains the copyright and grants the journal the right of first publication of the work simultaneously licensed under the Creative Commons Attribution-ShareAlike 4.0 License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal
- The author is able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book) with the acknowledgement of its initial publication in this journal.
- The author is permitted and encouraged to post his/her work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of the published work








