ALVIANI, R. . Studi Customer Relationship Marketing dan Kualitas Pelayanan pada Klinik Kecantikan. Journal of Innovation in Management, Accounting and Business, [S. l.], v. 1, n. 1, p. 7–14, 2022. DOI: 10.56916/jimab.v1i1.110. Disponível em: https://ejournal.papanda.org/index.php/jimab/article/view/110. Acesso em: 12 jan. 2026.