Leveraging Automation and Traceability in Managing Changes to Mission-Critical Computer Systems

Authors

  • Hewa Majeed Zangana IT Dept., Duhok Technical College, Duhok Polytechnic University, Duhok, Iraq
  • Natheer Yaseen Ali Accounting Department, Ararat Technical Private Institute, Kurdistan Region of Iraq
  • Sameer Mohammed Salih Bazeed Business Administration Dept., Technical College of Administration, Duhok Polytechnic University, Duhok, Iraq
  • Dilovan Taha Abdullah Business Administration Dept., Technical College of Administration, Duhok Polytechnic University, Duhok, Iraq

DOI:

https://doi.org/10.56916/ijess.v4i1.1016

Keywords:

Automation, Change Management, Mission-Critical Systems, Reliability, Traceability

Abstract

Managing changes to mission-critical computer systems presents unique challenges, especially when reliability, security, and real-time performance are paramount. Traditional change management processes can be inefficient and error-prone, leading to potential disruptions. This study employs case studies from the finance, healthcare, and defense sectors to illustrate the real-world impact of automation and traceability in managing mission-critical system changes. Through empirical evidence, this paper demonstrates that automation and traceability significantly enhance change management by reducing human errors by 30%, improving audit efficiency, and accelerating approval workflows. Through leveraging advanced automated tools and establishing traceability mechanisms, organizations can minimize human error, ensure compliance with regulatory standards, and streamline approval workflows. Case studies from various industries highlight the successful application of these techniques, demonstrating their role in maintaining operational continuity, enhancing system integrity, and reducing downtime. The findings underscore the transformative impact of automation and traceability in safeguarding mission-critical systems against risks associated with frequent or complex changes. Empirical analysis from case studies indicates that automation reduces change-related downtime by 35% and enhances compliance tracking by 40%, demonstrating its effectiveness in maintaining operational resilience. Unlike previous studies that primarily focus on change management frameworks in general IT projects, this research specifically examines the intersection of automation, traceability, and cybersecurity in mission-critical systems. By providing empirical evidence from real-world case studies, it offers a structured approach to integrating these elements, contributing to both theoretical discussions and practical implementations in high-stakes industries.

Downloads

Published

2025-06-12

How to Cite

Zangana, H., Ali, N. Y., Bazeed, S. M. S., & Abdullah, D. T. (2025). Leveraging Automation and Traceability in Managing Changes to Mission-Critical Computer Systems. Indonesian Journal of Education and Social Sciences, 4(1), 176–189. https://doi.org/10.56916/ijess.v4i1.1016

Issue

Vol. 4 No. 1 (2025)

Section

Articles

License

Copyright (c) 2025 Hewa Majeed Zangana, Natheer Yaseen Ali, Sameer Mohammed Salih Bazeed, Dilovan Taha Abdullah

Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

An author who publishes in the Indonesian Journal of Education and Social Science agrees to the following terms:

  1. Author retains the copyright and grants the journal the right of first publication of the work simultaneously licensed under the Creative Commons Attribution-ShareAlike 4.0 License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal
  2. The author is able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book) with the acknowledgement of its initial publication in this journal.
  3. The author is  permitted and encouraged to post his/her  work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of the published work